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The world of digital marketing is continually evolving, and it’s important for businesses to keep up with the latest trends to stay ahead of the competition. For franchise businesses in particular, it’s essential to have a strong digital presence to reach potential customers in multiple locations. In 2023, there are a few key digital marketing strategy or trends that franchise businesses should be paying attention to. In this blog post, we’ll take a deep dive into the top digital marketing trends for franchise businesses in 2023.

1. Voice Search

Voice search has been on the rise for a few years now, and it’s only going to become more prevalent in 2023. With the rise of smart home devices like Amazon Echo and Google Home, people are increasingly using their voices to search for information online. For franchise businesses, optimizing for voice search is crucial. This means ensuring that your website is mobile-friendly, incorporating long-tail keywords into your content, and creating content that answers common questions.

2. Personalization

Today’s consumers expect a personalized experience when interacting with brands online. In 2023, franchise businesses will need to focus on delivering personalized experiences to their customers through their digital marketing efforts. This could include email marketing campaigns that are tailored to specific demographics or retargeting ads that show products that a customer has previously shown interest in. The key to successful personalization is collecting and analyzing customer data to understand their preferences and behaviors.

3. Video Marketing

Video has been a popular form of content for years now, but in 2023 it will become even more critical for franchise businesses. With video being the most popular form of content on social media platforms like Facebook and Instagram, franchise businesses will need to create more video content to compete. Videos could include product demonstrations, behind-the-scenes footage, or customer testimonials.

4. Artificial Intelligence

Artificial intelligence (AI) is transforming the way businesses approach digital marketing. In 2023, AI will become even more prevalent in the digital marketing landscape. For franchise businesses, AI could be used to optimize ad campaigns, analyze customer data, and create personalized experiences. AI chatbots could also be used to provide customers with quick and efficient customer service.

5. Social Commerce

Social media platforms like Instagram and Facebook are becoming more than just social networks. In 2023, they will be a key element of commerce for franchise businesses. Social commerce allows businesses to sell products directly from their social media pages, making it easier for customers to make purchases without leaving the platform. Franchise businesses will need to invest in creating visually appealing product images and descriptions to succeed in social commerce.


As we approach 2023, the digital marketing landscape is only going to become more complex for franchise businesses. By keeping up with the latest digital marketing trends, franchise business or a franchise marketing agency can stay ahead of the curve and reach more customers in multiple locations. Voice search, personalization, video marketing, AI, and social commerce will all play critical roles in digital marketing for franchise businesses in 2023. With the right strategies in place, franchise businesses can use these trends to drive growth and success in the digital age.

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